REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Australian codes and regulationspermitlicence requirements relevant to the workplace activities

Relevant OHampS and environmental protection procedures and guidelines

Workplace procedures and policies relevant to the control of a furniture warehouse

Focus of operation of work systems equipment management and site operating systems

Information on various categories or groups of furniture and effects including their key characteristics and hazards and the special handling stacking and storage requirements for each

Types of storage areas and related equipment appropriate for different types of furniture and effects

Equipment applications capacities configurations safety hazards and control mechanisms

Documentation requirements including reports and records related to damaged furniture and effects emergencies and security breaches

Problems that may occur when controlling a furniture warehouse and appropriate action that can be taken

Site layout

Housekeeping standards procedures required in the workplace

Required skills

Communicate effectively with others when controlling a furniture warehouse

Read and interpret instructions procedures information and signs relevant to the control of a furniture warehouse

Interpret and follow operational instructions and prioritise work

Complete documentation related to the control of a furniture warehouse

Operate electronic communication equipment to required protocol

Provide leadership and work collaboratively with others when controlling a furniture warehouse

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems faults or malfunctions that may occur when controlling a furniture warehouse in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when controlling a furniture warehouse

Apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

Plan own work including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities dependant on differing workplace contexts risk situations and environments

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Select and use relevant communications computing and office equipment when controlling a furniture warehouse

Use inventory information to determine plan and organise the control of a furniture warehouse

Operate and adapt to differences in equipment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Work may be conducted:

Customers may be:

Workplaces may comprise:

Requirements for work may include:

Work may be conducted in:

Furniture and effects may require:

Modes of transfer may be:

Storage types may include but are not limited to:

Inventory systems may be:

Stored furniture and effects may include but are not limited to:

Consultative processes may involve:

Labelling systems may include but are not limited to:

Hazards in the work area may include:

Communication in the work area may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Personal protective equipment may include:

Information/documents may include:

Applicable regulations and legislation may include: